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    Job · 14132711

    Vertex Cosmos logo

    Chat Support Associate (Only Experience)

    Vertex Cosmos · Pune · onsite · Posted 55d ago

    ₹3.0L - ₹4.2L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring: Customer Support Executive International Chat Process (E-commerce Platform)

    We are looking for enthusiastic and customer-focused professionals to join our team for an International Voice Process supporting a leading E-commerce platform.

    Position: Customer Support Executive

    Location: Pune

    Process: International Chat E-commerce


    Job Responsibilities:

    Handle customer queries through international voice calls

    Provide excellent customer service and resolve customer concerns

    Assist customers with orders, payments, delivery, returns, and other issues

    Maintain quality standards and achieve process targets

    Candidate Requirements:

    Excellent verbal communication skills


    Minimum 6 months of experience in International Chat Process


    Freshers with excellent communication skills may also be considered (UG/Graduate)

    Customer handling skills and a positive attitude


    Cab facility available

    Rotational shifts

    5.5 days working

    Interview Process:

    Virtual Interview

    Interested candidates can apply and grow their career with us!


    Share your updated CV to apply.

    HR-Ujjwal- [phone removed]

    [email removed]

    Sourced from naukri

    Skills

    International Chat ProcessE-commerceInternational BPOChat ProcessChat Support

    About Vertex Cosmos

    Vertex Cosmos logo

    Vertex Cosmos

    IT Services & Consulting

    394

    employees

    2021

    5 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹2.9L PA avg

    Avg at Vertex Cosmos

    ₹3L – ₹4.3L PA

    This role

    About

    Welcome to Transcom! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions!"

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    2.3/ 5

    Culture

    1.4

    Career growth

    1.4

    Work-life

    1.4

    Employees rate it well for

    Skill Development24Overall Company23

    Find them on

    WebsiteAmbitionBox reviews

    Chat Support Associate (Only Experience) · waiting for your command