BENGALURU · FULLTIME
Chat Process Executive
AN Global Services
Bengaluru · onsite · Posted 35d ago
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Section · 01
About this role
Job Description Customer Service / Non-Voice Process | Whitefield
Job Title: Customer Service Executive Non-Voice Process
Location: Whitefield, Bangalore
Work Mode: Work from Office
Experience: Minimum 1 Year in Customer Service
Education: Graduate
Salary: 3.5to 4.00 LPA
Shift : Night Shift
Contact : Faisal [phone removed]
Key Responsibilities
- Handle customer queries through chat/non-voice channels.
- Provide accurate and timely resolutions to customer concerns.
- Maintain professional communication and customer satisfaction.
- Follow process guidelines, SOPs, and quality standards.
- Maintain accurate customer interaction records.
Eligibility Criteria
- Graduate candidates are eligible.
- Minimum 1 year of Customer Service experience.
- Good communication and comprehension skills.
- Comfortable working in rotational/night shifts.
- Willing to work from office in Whitefield.
- One-way cab facility for night shifts.
Interested candidates can apply now and share their updated CV.
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Section · 02
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Section · Company
About AN Global Services

AN Global Services
None
IN
₹6.5L PA avg
Avg at AN Global Services
₹3L – ₹4L PA
This role
About
ArcelorMittal Digital Consulting Pvt Ltd is a subsidiary of ArcelorMittal, is the Indian branch with a focus on IS/IT supporting entire ArcelorMittal business, in all its segments and countries. This organization supports Consulting, Finance, Controlling, Purchasing, HR, Supply Chain and production processes, including ERP & MES Supporting Teams, IT Infrastructure & Telecom, Cybersecurity & Compliance. With the aim of supporting both legacy technologies as well the latest ones, aggressively adopting the Cloud, Artificial Intelligence (AI), Robotic Process Automation (RPA) or the Internet of Things (IoT), in this team you will find one of the largest technology exposures in the industry. ArcelorMittal Digital Consulting prides itself on delivering efficient, effective IT solutions supporting the business across a wide range of domains. The key to our success is largely dependent on the ability of our teams to work with CIOs and IT Managers across the globe as well with their program management teams to identify, prioritize and track the initiatives agreed with the business.
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