Chat Process Executive

Urgent Hiring | International Non-Voice Process | Customer Service Associate | Goregaon (W)

Kickstart Your Career with a Leading BPO Firstsource!
Looking for a stable job with great growth, global exposure, and a professional work environment? This is your opportunity to join a fast-growing international process.

Job Location: Goregaon West, Mumbai (Work From Office)

Job Role:
Customer Service Associate Non-Voice (Chat/Email Support)
Handle international customer queries through chat & email with a focus on quality and resolution.

Eligibility:

• HSC + Minimum 1 year of experience OR
• Graduate (Freshers & Experienced welcome)

Why You Should Apply:

• Work with international clients
• Excellent career growth opportunities
• Competitive salary + incentives
• Professional and safe work environment
• Friendly team culture

Key Skills Required:

• Strong written & verbal communication
• Basic computer knowledge
• Customer-focused mindset

Shift Details:

• 5 Days Working + 2 Rotational Week Offs
• 24x7 Rotational Shifts (Night shifts included)

Transport Coverage:

• Western Line: Churchgate to Virar
• Central Line: CST to Thane
• Harbour Line: CST to Vashi

Apply Now Limited Openings!
HR Aayush: [phone removed]
Email: [email removed]

Immediate Joiners Preferred – Don’t Miss This Opportunity!

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘make it happen’ for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.