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Chat & Mail Support Openings in Bangalore
********** · Bengaluru · onsite · Posted 63d ago
Not disclosedFresherfulltimeSourced from
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About this role
Description
We are looking for enthusiastic individuals to join our Chat & Mail Support team in Bangalore. This role is ideal for freshers or entry-level candidates who are eager to start their career in customer service and support.
Responsibilities
- Provide timely and effective support via chat and email to customers.
- Resolve customer queries and issues in a professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Participate in training sessions and team meetings.
Skills and Qualifications
- Excellent written and verbal communication skills in English.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using email and chat support tools.
- Basic knowledge of customer service principles and practices.
- Ability to work in a fast-paced environment and manage multiple tasks.
Job Title: Email and Chat Process
Qualification : Any degree / B.Tech
Year of passing : 2022-2026
Experience: Freshers and experiences
Salary: 3Lpa to 4lpa
Location: Bangalore, Chennai and Hyderabad
Requirement: Good communication & skills required
Interested Candidate Kindly Call Or What's App Menakadevi HR - [phone removed]
Sourced from foundit
Skills
Customer Servicecrm softwareProblem SolvingTechnical TroubleshootingEmail SupportBasic IT SkillsCommunication Skillstime managementChat SupportMultitasking