Channel Sales Manager - HOM

Responsibilities:

• Business mix of commercial and consumer lines
• GPW/non-motor GPW growth
• Maintaining hygiene - cheque bounce and receivables
• Retention
• Recruitment
• Activation
• Manage the daily activity of producers to ensure a strong pipeline
• Coach and guide agents to cross-sell and grow their business
• Make individual agents grow year on year
• Ensure IRDA compliance regarding licensing and commission payments to agents
• Ensure quality of applications
• Support and guide the producer in all activities related to policy services
• Recruit and appoint agents for general insurance business
• Train agents on products, process, and USPs of the company

Key Accountabilities/Responsibilities:

• Achieve the overall budget assigned for the fiscal
• Multi-line budget achievement
• Achieve 100% of budget periodically and annually

Service Excellence:

• Goal 1: Service excellence standards to be met
• Measure 1: Issuance of policies within 7 days
• Measure 2: Refunds within 10 days
• Measure 3: Quotes within 48 hours within branch authority
• Goal 2: Ensuring and monitoring claim settlements with agreed TAT
• Measure 1: Within 7 days of receipt of all documentation

Experience:

• Total 3-6 years of experience
• Preferably in the general insurance industry; this will vary with the size and volume of office

Education:

• Graduation, any professional degree
• Insurance certification - Associate level (desirable)