CHANNEL ACCOUNT MANAGER

Job Summary

We are looking for a Junior Partner Account Manager (PAM) to own and grow a defined portfolio of channel partners - VARs, Systems Integrators, and Distributors - across Bangalore and the wider South India territory. You will primarily cover the Bangalore/Karnataka partner base, with coordination support for adjacent South India markets (Chennai, Hyderabad, Kochi) as needed. You will be the day-to-day face of Extreme Networks for your partners: building joint business plans, driving partner-sourced pipeline and revenue, running enablement and certification programs, and working closely with field sales, systems engineering, and marketing to help partners win with Extremes switching, wireless, data centre, and cloud-driven (AI Ops) networking portfolio. This role reports to a Senior/Regional Partner Account Manager and is a strong next step for a channel professional ready to own a territory.

Key Responsibilities

• Own the partner portfolio: manage and grow relationships with a named set of channel partners in your territory, acting as their primary point of contact into Extreme Networks.
• Build joint business plans: work with each partner to set revenue targets, marketing activities, training/certification milestones, and forecasts, and review progress on a regular cadence.
• Drive pipeline and revenue: generate and support partner-sourced opportunities - deal registration, quoting, proposal support, and closure - in coordination with Extremes field sales and systems engineering teams.
• Recruit and onboard new partners: identify high-quality resellers and SIs currently selling competitive networking brands and bring them into the Extreme partner ecosystem.
• Enable and certify partners: run onboarding, sales and technical training, and certification plans so partner teams can confidently position and sell Extreme solutions.
• Manage distribution: coordinate with distributors on stock availability, order fulfilment, and issue resolution to keep partner deals moving.
• Run local marketing and MDF programs: plan partner events, seminars, and campaigns, and track Marketing Development Fund (MDF) utilisation and ROI.
• Report and forecast: maintain accurate partner activity, pipeline, and forecast data in CRM (Salesforce), and provide visibility to regional leadership.
• Resolve conflicts: flag and help resolve partner or pricing conflicts quickly, escalating to senior stakeholders where needed.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.