Change Management Lead (C2H)

*************************Immediate Joiners Only************************

Job Type-Contract to hire(extendable on the basis of performance)

Experience-6.5+Yrs

Location- Bangalore

Shift- 24*7 Rotational Shift

Skill-Lead Change Management

Job Description:

• Assess RFCs (Request for Changes) for completeness and validity
• Filtering, reviewing and assessing all of the changes that are raised.
• Determining the correct approval levels are applied to the change. (Approval and Scheduling)
• Steering changes through the review and approval process.
• Managing the duty desk and addressing customer issues/concerns over chat/call/email
• Handle escalations related to change management
• Facilitating the risk and impact assessment process for each change.
• Preparing the documentation required to support the Technical Reviews and CAB meetings.
• Attending Technical Review meetings for change related items.
• Publication and circulation of the post-meeting change documentation for CAB meetings.
• Notifying change owners and implementers of the approval, rejection and rescheduling of changes.
• Confirming the closure and closure status of changes and conducting any post implementation reviews required.
• Chair the CAB (change advisory board).
• Manage and communicate the Forward Schedule of Changes (FSC) / Change Calendar.
• Basic understanding on network

If interested, please share your updated resume with below details

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Thanks & Regards,
Shagun Singh
Technical Recruiter

Jconnect Infotech Pvt. Ltd.
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