Certinia (formerly FinancialForce) Salesforce Developer & Administrator

Certinia (FinancialForce) Salesforce Developer/AdministratorJob Summary

We are seeking a skilled and motivatedCertinia (formerly FinancialForce) Salesforce Developer & Administratorto join our team. This role is pivotal to the success of ournew Certinia implementation for Professional Serviceswithin our Salesforce org. The ideal candidate will be involved from theground up - starting from implementation through post-go-live enhancements- and will serve as a key technical resource throughout the project lifecycle.

Key Responsibilities

Implementation Phase

• Actively participate in theend-to-end implementation of Certinia Professional Services Automation (PSA)and related modules on the Salesforce platform.
• Collaborate with implementation partners, business stakeholders, and functional consultants to gather, analyze, and translate business requirements into technical solutions.
• Performsystem configuration, including but not limited to: project management, resource management, time & expense, billing, and revenue recognition modules within Certinia.
• Design and developcustom solutionsusing Apex, Visualforce, Lightning Web Components (LWC), Flows, and other Salesforce development tools to extend Certinia functionality.
• Build and managedata migrationstrategies, including data mapping, extraction, transformation, and loading (ETL) into the new Certinia instance.
• Develop and executeintegration solutionsbetween Certinia and other internal/external systems (ERP, HRIS, CRM, etc.) using REST/SOAP APIs and middleware tools.
• SupportUser Acceptance Testing (UAT), System Integration Testing (SIT), and defect resolution during the implementation cycle.

Post Go-Live & Ongoing Operations

• Providepost-go-live support, including bug fixes, performance tuning, and user support during the stabilization period.
• Drivecontinuous improvementby identifying enhancement opportunities, gathering user feedback, and delivering iterative releases.
• Perform ongoingSalesforce and Certinia administration, including user management, security settings, profiles, permission sets, roles, sharing rules, and page layouts.
• Managerelease and deployment processesusing tools such as Salesforce Change Sets, SFDX, Copado, or similar CI/CD tools.
• Create and maintaintechnical documentation, including solution designs, configuration guides, and runbooks.
• Monitor system health,troubleshoot issues, and ensure platform stability and scalability.

Required Skills & Experience

Technical Skills

• Salesforce Development:Strong proficiency in Apex (Classes, Triggers, Batch, Scheduled, Queueable), SOQL, SOSL, Visualforce, andLightning Web Components (LWC).
• Salesforce Administration:Expert-level knowledge of declarative tools - Flows, Process Builder, Validation Rules, Custom Objects/Fields, Record Types, Page Layouts, and Lightning App Builder.
• Certinia Modules:Hands-on experience with CertiniaPSA(Projects, Resource Management, Timecards, Expenses, Billing, Revenue Recognition). Experience with CertiniaFinancial Management (FM)orERPmodules is a plus.
• Integration:Experience with SalesforceREST/SOAP APIs, Connected Apps, Named Credentials, Platform Events, and middleware tools (MuleSoft, Dell Boomi, Informatica, or similar).
• Data Management:Proficiency with data migration and management tools such asData Loader, Dataflow, or Informatica.
• Deployment & DevOps:Familiarity withSFDX, Git, CI/CD pipelines, and deployment tools (Copado, Gearset, or similar).
• Reporting & Analytics:Ability to build complexSalesforce Reports, Dashboards, and leverage Certinia's native reporting capabilities.

Functional Knowledge

• Strong understanding ofProfessional Services business processes- project lifecycle, resource planning, time tracking, billing models (T&M, Fixed Price, Milestone-based), and revenue recognition principles.
• Familiarity withSalesforce security model- OWD, Sharing Rules, Profiles, Permission Sets, and Field-Level Security.

Soft Skills

• Excellentanalytical and problem-solvingabilities.
• Strongcommunication skills- ability to interact effectively with business users, project managers, and technical teams.
• Self-starter with the ability to workindependentlyand manage multiple priorities in a fast-paced environment.
• Detail-oriented with a commitment toquality and best practices.

Preferred / Nice-to-Have

• Salesforce Certifications:Platform Developer I/II, Administrator, App Builder, or any relevant Salesforce credential.
• Certinia Certificationsor formal training in Certinia PSA/FM modules.
• Prior experience withCertinia implementation from scratch(greenfield implementation).
• Experience working in anAgile/Scrumdelivery model.
• Familiarity withSalesforce CPQ, Service Cloud, or Experience Cloudas they relate to the Professional Services ecosystem.
• Knowledge ofSOX compliance, audit controls, and governance within Salesforce.