Centre Coordinator - Indiranagar

About us:

At Openhouse, we are building a network of premium play based learning centres across Bangalore. Our learning centres offer preschool, childcare and co-curricular activities for ages 1-10 years. We believe that modern parents are seeking professionally run schools that are child-centric, have quality infrastructure and follow global pedagogies. Our schools are different from traditional K-12 schools or preschools. We are building learning hubs (micro-schools) at a neighborhood level where parents can send children for play school, nursery, kindergarten and a range of co-curricular activities from music to art, chess to robotics.

About the Role:

As the Centre Coordinator at our learning centre, you embody the essence of operational excellence and warm hospitality. Your role is pivotal in ensuring that the centre operates seamlessly, prioritising the safety, satisfaction, and engagement of our students and their parents. Through your meticulous attention to detail and your passion for creating a welcoming environment, you will play a key role in supporting the centre's growth

Key Responsibilities:

• Relationship Building: Cultivate strong relationships with existing parents, engaging in learning-focused conversations that reinforce their commitment to ourcentre.
• Parent Acquisition and Engagement: Assist in new parent acquisitions by providing centre tours, facilitating Parent-Teacher Meetings, and highlighting the value of our educational offerings to prospective parents.
• Inventory and Procurement Management: Oversee the centre and classroom inventory, ensuring that all necessary materials are stocked and procured efficiently to support an uninterrupted learning experience
• Hospitality & Event Management: Champion the creation and maintenance of a hospitable, warm centre environment, ensuring that all visitors and members feel welcomed and valued. Host centre events and ensure that everyone coming to Openhouse has a spectacular experience
• Center Flow and Safety: Manage the implementation and adherence to safety protocols, including ID card tracking and distribution. Enforce designated zones for parents and children, ensuring a safe and organised environment.
• Housekeeping Oversight: Ensure the centre maintains the highest standards of cleanliness and hygiene, overseeing housekeeping efforts to create a pristine learning environment
• Student Attendance: Supervise the accurate marking of student attendance and in identifying reasons for absence, playing a critical role in tracking and supporting student engagement.

The Ideal Candidate:

• Experience: A minimum of two year's experience in a role focused on hospitality, customer service, sales, or centre management.
• Operational Excellence: Demonstrated ability to manage operational tasks efficiently, with a keen eye for detail and a proactive approach to problem-solving.
• Communication: Exceptional communication skills, capable of building strong relationships and conveying the centre's values and expectations clearly to all stakeholders.
• Leadership: Ability to lead by example, fostering a culture of respect, safety, and community within the centre.
• Teamwork: Proven ability to work collaboratively with the centre team, contributing to a cohesive and supportive work environment.

Things to note about the role

• This role involves working on weekends
• We work 6 days a week with one weekday off