Centralized Scheduler

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Centralized Scheduler based in the United States.

This role plays a key part in coordinating patient care by ensuring procedures are scheduled accurately, efficiently, and with the appropriate resources. The successful candidate will serve as an important connection between patients, providers, and healthcare teams, helping create a smooth and positive experience from the first interaction. This position combines scheduling expertise, administrative coordination, and customer service skills within a healthcare environment. The role requires strong attention to detail, accurate documentation, and the ability to manage multiple priorities. This is an opportunity to directly support patient access and operational efficiency while contributing to high-quality care delivery. The ideal candidate will bring professionalism, organization, and a patient-focused mindset.

Accountabilities:: The Centralized Scheduler is responsible for managing scheduling and pre-registration activities to support efficient patient access and smooth healthcare operations. This role ensures accurate appointment coordination, insurance verification, documentation, and communication with patients and provider offices.

Schedule procedures and services according to established guidelines, ensuring the correct appointment time, resources, and department coordination.

Coordinate scheduling requests from physician offices and patients while providing clear preparation instructions and required information.

Screen patients prior to scheduling to collect necessary details and ensure appropriate appointment setup.

Complete patient pre-registration accurately within required systems and according to registration standards.

Verify insurance information and support compliance with managed care and payer requirements.

Perform revenue cycle reviews and refer appropriate cases for financial support when needed.

Maintain accurate patient records while following confidentiality, privacy, and regulatory requirements.

Collaborate with provider office staff to support effective communication and provide guidance on scheduling processes.

Assist with training and onboarding of new team members.

Maintain scheduling equipment and report technical issues or malfunctions when necessary.

Support continuous improvement of scheduling operations and complete additional duties as assigned.

Requirements:

The ideal candidate has strong administrative experience, excellent customer service skills, and the ability to manage healthcare scheduling processes with accuracy and professionalism. They should be comfortable working with computer systems, communicating with patients and providers, and maintaining confidential information.

High school diploma or equivalent required.

Two years of medical secretarial, medical clerical, or healthcare administrative experience preferred.

Experience with patient scheduling, registration, or healthcare access processes preferred.

Strong computer skills with the ability to navigate scheduling systems and Microsoft Office tools.

Ability to quickly learn and maintain proficiency with healthcare technology platforms.

Excellent verbal and written communication skills.

Strong customer service skills with a professional and patient-focused approach.

Ability to organize tasks, manage priorities, and maintain accuracy in a fast-paced environment.

Strong attention to detail and commitment to maintaining confidential patient information.

Ability to collaborate effectively with patients, providers, and internal teams.

Benefits:

The position offers a supportive healthcare work environment with benefits designed to support employee well-being and professional development.

Full-time employment opportunity.

Competitive compensation package.

Healthcare and wellness benefits.

Opportunities for professional growth and skill development.

Collaborative environment focused on patient care and service excellence.

Stable role supporting essential healthcare operations.

Employee support programs and workplace resources.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1