Center Manager

Roles and Responsibilities:

• Greets potential customers, listens to their needs and problems, and steers them toward products and services that can help them to address their needs of the potential customer.
• The ability to understand and utilize a large volume of product information and sector expertise to solve Customer inquiries and provide solutions.
• Recommends changes in products, services, and policies by evaluating results and competitive developments.
• Keeps management informed by submitting activity and results reports, such as daily customer reports, weekly work plans, and monthly and annual Reports.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Works with Branch Manager and other inter-departments to constantly improve customer-facing communications and product/Service information by sharing client feedback gained in the clinical consultants.
• Serves customers by meeting customer needs and promoting products and services.

Required Skills:

• Local Language with Good English Communication Required
• Active listening skills towards customer needs.
• Meeting Targets/goals set by management.
• Collegiality and collaboration
• Prospecting skills
• Relationship-building
• Interpersonal skills
• Problem solving