Center Manager
21K School · Bengaluru · onsite · Posted 61d ago
Undisclosed2–5 yrsfulltimeSourced from
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About this role
Job Summary:
The Center Manager is responsible for the overall operations, growth, and performance of the center. This includes managing admissions, student experience, staff supervision, revenue targets, operational excellence, and ensuring high-quality service delivery.
Key Responsibilities:
- Oversee the day-to-day operations of the center.
- Ensure smooth functioning of all academic and administrative activities.
- Maintain infrastructure, facilities, and compliance with company standards.
- Achieve monthly and annual admission and revenue targets.
- Counsel prospective students and parents.
- Develop and Assist local marketing initiatives to increase enrollments.
- Build relationships with schools, colleges, corporates, and community organizations.
- Recruit, train, and supervise center staff.
- Monitor employee performance and productivity.
- Conduct regular team meetings and provide coaching.
- Manage center budgets and expenses.
- Optimize operational costs while maintaining service quality.
- Ensure excellent customer service and student satisfaction.
- Address student and parent concerns promptly.
- Monitor attendance, feedback, and student retention.
- Leadership and team management
- Strong communication and interpersonal skills
- Sales and business development
- Customer relationship management
- Problem-solving and decision-making
- MS Office and CRM proficiency
- Organizational and time management skills
- Bachelors degree .
- 2-5 years of experience in center operations, education management, retail, sales or service industry.
- Proven experience in team handling and achieving sales targets.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceretailcrmcounselLocal MarketingBusiness DevelopmentoperationsOperations ManagementcomplianceAdmissionsmarketingCommunication And Interpersonal SkillsRelationship Management
About 21K School
21K School
EdTech
750
employees
2020
6 years old
Bangalore,Karnataka
India
₹4.6L PA avg
Avg at 21K School
About
21K School is Asia's leading online school. Our borderless institution follows an adaptive learning methodology that is based on cutting-edge technology, which allows our students to learn efficiently
Industries
EdTech
Employee ratings
10 reviews
3.8/ 5
Culture
3.2
Career growth
2.7
Work-life
3.5
Employees rate it well for
Skill Development38Overall Company38
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