Center Manager

Roles & Responsibilities:

• Should be able to independently handle the overall administration at the dialysis center
• Handling daily staff administration, attendance, OT & leave management
• Handling employee grievances
• Guest (patient) care session scheduling, billing, cash handling
• Handling petty cash and center inventory, office items purchases
• Ensuring regular payments from partners
• Giving best guest care services
• Coordination with all the departments to ensure smooth operations
• Develop and support the diagnostic services at the center
• Managing inventory by regular physical counting & cross checking with the consumption
• Managing the Front Office, Housekeeping, etc.
• Ability to handle the finances to be borne by company in as conservative manner as possible
• Ability to interact with senior leadership/clients and manage expectations effectively
• Ability to handle global or multi-location teams and customer projects
• Ability to initiate corrective actions and preventative actions to prevent future non-conformance
• Strong negotiation and teaming skills
• Good eye for details & structured thought process
• Good oral/written communication skills
• Excellent interpersonal skills / ability to work with all levels in the organization
• Updates and maintains own expertise, shares this with colleagues and contribute to a positive work environment
• Responsible for maintaining proper records of service & assets as per company policy