Center Head - US Recruitment

CENTRE HEAD

Company: Rang Technologies
Location: Vadodara / Ahmedabad, Gujarat, Onsite
Shift: EST / US Hours
Function: Centre Leadership / Business Operations
Role Type: Leadership Role

About Rang Technologies:
Rang Technologies is a growing organization with a global clientele, focused on delivering high-quality staffing, recruitment, technology and shared services solutions.
We are looking for an experienced and commercially driven Centre Head to lead our Vadodara Centre and take end-to-end ownership of its business performance, operational excellence, people leadership and growth.
This is a high-impact leadership position for an individual who can operate as a business owner, drive accountability across functions and build a high-performing, scalable centre.

Role Overview:

The Centre Head will have overall responsibility for the performance and growth of the Vadodara Centre, providing strategic and operational leadership across Commercial, Healthcare and Shared Services functions.

The role requires a strong combination of business acumen, P&L ownership, operational leadership, people management, stakeholder management and growth orientation.
The successful candidate will be expected to translate organizational strategy into measurable business outcomes while ensuring delivery excellence, employee engagement, client success and operational efficiency.

Key Responsibilities

1. Business & P&L Ownership

• Own the overall business performance and P&L of the Vadodara Centre.
• Drive revenue, profitability, productivity and operational performance.
• Monitor business performance against annual, quarterly and monthly targets.
• Identify opportunities for improving margins, productivity and cost efficiency.
• Establish strong financial and operational governance across the centre.

2. Centre & Operations Leadership

• Provide end-to-end leadership for centre operations and delivery.
• Ensure consistent service quality, delivery excellence and achievement of business SLAs.
• Establish performance management mechanisms across functions.
• Drive operational discipline, process excellence and continuous improvement.
• Identify operational risks and implement timely corrective actions.

3. Multi-Functional Leadership

• Lead and align Commercial, Healthcare and Shared Service teams towards common organizational objectives.
• Work closely with functional leaders to establish goals, priorities and accountability.
• Ensure effective collaboration across business and support functions.
• Develop a strong second line of leadership and succession pipeline.

4. Resource Planning & Operational Efficiency

• Own workforce planning and capacity requirements for the centre.
• Ensure optimum utilization of available resources.
• Align hiring and workforce capacity with business growth plans.
• Monitor productivity and identify opportunities for process and resource optimization.
• Build scalable operating models to support future growth.

5. People & Culture

• Build and maintain a high-performance culture across the centre.
• Develop, mentor and inspire functional leaders and managers.
• Drive employee engagement, retention and leadership development.
• Establish a culture of ownership, accountability and continuous improvement.
• Identify and develop high-potential talent for future leadership roles.

6. Business Growth & Expansion

• Identify and drive initiatives that contribute to centre growth.
• Develop strategies for capacity expansion and scalability.
• Partner with business leaders to identify new opportunities and strengthen existing client relationships.
• Support client success and ensure strong stakeholder relationships.
• Translate business opportunities into actionable growth plans.

7. Data, Metrics & Performance Management

• Establish and monitor key business and operational KPIs.
• Use data and analytics to identify performance gaps and improvement opportunities.
• Drive target-based management across functions.
• Review performance trends and implement corrective and preventive actions.
• Present business performance, risks and opportunities to senior leadership.

8. Stakeholder Management & Strategic Decision Making

• Act as a senior point of contact for internal and external stakeholders.
• Build strong relationships with senior leadership and business stakeholders.
• Handle complex business situations and make data-backed decisions.
• Balance short-term operational priorities with long-term strategic objectives.
• Ensure alignment between centre-level execution and organizational strategy.

What We Are Looking For:

• 12+ years of overall leadership experience in Staffing, Recruitment business environment.
• Proven experience managing a large delivery centre, business unit or multi-functional operation.
• Demonstrated experience in P&L / business performance ownership.
• Strong understanding of operational metrics, productivity, utilization and financial performance.
• Experience leading large teams through multiple levels of management.
• Strong people leadership and leadership-development capabilities.
• Demonstrated ability to drive business growth and operational transformation.
• Strong data and target orientation with the ability to translate metrics into business decisions.
• Excellent stakeholder management and communication skills.
• Strong strategic thinking, business acumen, and decision-making ability.
• Ability to work effectively in a US/EST shift environment.

Preferred Background
Candidates from the following environments would be particularly relevant:

• Staffing & Recruitment
• US Staffing
• Recruitment Process Outsourcing
• Large-scale Delivery Operations
• Multi-functional Business Centres

Key Success Measures
Success in this role will be measured through:

• Centre revenue and profitability
• P&L performance
• Delivery and service quality
• Productivity and resource utilization
• Business growth and capacity expansion
• Client / stakeholder satisfaction
• Employee engagement and retention
• Leadership development and succession
• Achievement of operational and business targets

Why Join Rang Technologies?

• Opportunity to lead one of Rang Technologies' key India delivery centres.
• High-impact leadership position with significant business ownership.
• Opportunity to work with global clients and diverse business functions.
• Opportunity to influence centre strategy, growth and organizational development.
• Collaborative, entrepreneurial and growth-oriented environment.

Ready to Lead the Next Phase of Growth?

If you are an experienced business leader who can own a centre, build high-performing teams, drive operational excellence, and deliver measurable business growth, we would like to hear from you.

Apply for the Centre Head opportunity at Rang Technologies.