CDN Engineer

Job Description: Akamai / Cloudflare CDN L2 Engineer

Position Title

L2 CDN Engineer Akamai / Cloudflare

Experience- 3–6 years

Location – Viman Nagar Pune

Job Summary

We are looking for a skilled and proactive L2 CDN & Edge Security Engineer to manage, troubleshoot, and optimize enterprise CDN and edge security platforms including Akamai Technologies and Cloudflare environments.

The engineer will be responsible for supporting global web applications, CDN delivery optimization, WAF policy management, DNS operations, SSL certificate management, DDoS mitigation support, and troubleshooting production incidents across multi-cloud environments.

The ideal candidate should have strong networking fundamentals, hands-on CDN troubleshooting experience, and knowledge of web security technologies.

Key Responsibilities

CDN Operations & Support

• Manage and support CDN platforms including Akamai and Cloudflare.
• Configure and maintain CDN properties, cache policies, and routing rules.
• Perform cache purging/invalidation activities.
• Configure and troubleshoot origin connectivity issues.
• Support global traffic acceleration and content optimization.

Incident Management & Troubleshooting

• Handle L2 production incidents and escalations from L1 teams.
• Troubleshoot HTTP/HTTPS, DNS, SSL/TLS, and CDN-related issues.
• Investigate website latency, downtime, and cache performance issues.
• Analyze CDN logs, traffic patterns, and edge behavior.
• Coordinate with application, cloud, network, and security teams for issue resolution.

Security & WAF Operations

• Manage WAF rules, rate limiting, bot protection, and geo-blocking policies.
• Investigate DDoS attacks and support mitigation activities.
• Tune security policies to reduce false positives.
• Monitor and respond to security alerts and suspicious traffic activity.
• Support OWASP Top 10 protection implementation.

DNS & SSL Management

• Configure and manage DNS records including A, AAAA, CNAME, TXT, and MX records.
• Manage SSL certificate onboarding, renewal, and troubleshooting.
• Validate TLS configurations and certificate chains.
• Support DNS failover and load balancing configurations.

Monitoring & Performance Optimization

• Monitor CDN health, edge performance, and traffic analytics.
• Optimize cache hit ratios and origin offload.
• Analyze latency, bandwidth usage, and web performance metrics.
• Work with monitoring tools like Grafana, Splunk, Datadog, and Kibana.

Change Management

• Implement CDN and security configuration changes during maintenance windows.
• Validate post-change functionality and rollback if required.
• Prepare technical documentation, SOPs, and RCA reports.

Automation & Scripting

• Support automation activities using APIs, CLI tools, and scripting.
• Work with Infrastructure as Code and CI/CD pipelines where applicable.
• Assist in operational improvements and process automation.

Required Skills & Qualifications

Technical Skills

• Strong understanding of:
• CDN technologies
• HTTP/HTTPS protocols
• DNS architecture
• SSL/TLS
• TCP/IP networking
• Reverse proxy concepts
• Load balancing
• Hands-on experience with:
• Akamai CDN
• Cloudflare CDN & WAF
• WAF policy management
• DDoS mitigation
• CDN troubleshooting
• Knowledge of:
• Linux administration
• Shell/Python scripting basics
• REST APIs
• Monitoring tools
• Log analysis

Preferred Skills

• Experience with:
• Multi-cloud environments
• Amazon Web Services
• Google Cloud
• Microsoft Azure
• Terraform
• CI/CD pipelines
• DevSecOps concepts
• Knowledge of:
• OWASP Top 10
• Zero Trust Security
• API Security
• Bot Management
• SIEM tools

Experience Required

• 3–6 years of experience in:
• CDN Operations
• Network Operations
• Cloud Networking
• Edge Security
• Web Application Security

Certifications (Preferred)

• Akamai Certifications
• Cloudflare Certifications
• CCNA / Network+
• Security+
• Cloud certifications from AWS, Azure, or GCP

Tools & Technologies

Category

Tools/Platforms

CDN

Akamai, Cloudflare

Monitoring

Grafana, Splunk, Datadog, Kibana

Networking

DNS, TCP/IP, Load Balancers

Security

WAF, DDoS, Bot Protection

OS

Linux

Automation

Python, Bash, APIs

Cloud

AWS, Azure, GCP

Soft Skills

• Strong analytical and troubleshooting skills
• Good communication and stakeholder management
• Ability to work in 24x7 operational environments
• Team collaboration and incident coordination
• Documentation and reporting skills