CCTV Support Technician

A Day-to-day monitoring of individual backend CCTV Infrastructure Systems (Process, Perimeter, Gate Infra, Warehouse, SV Stations & buildings) to ensure proper functionality and operations.

B. Diagnosing and resolving common issues related to CCTV systems, such as camera malfunctions, network connectivity related problems, recordings, image quality issues, or movements etc.

C. Shall able to resolve the issues related to CCTV Control room including Software/Hardware/ VMS / LED Displays, faulty connectors, adaptors etc.

D. Shall provide technical support for CCTV cameras at plant locations including NVR/DVR, VMS, Storage etc. and assist with software-related issues, such as password resets, basic configuration changes, or software updates.

E. Performing basic hardware maintenance tasks, such as cleaning camera lenses, checking connections, and ensuring proper camera positioning.

F. Maintain an updated inventory/ asset list of complete CCTV Network infrastructure setup.

G. Maintain an all-time updated document for CCTV building wise network diagrams with relevant details including port-wise structural cabling diagrams for LAN, WAN IP Address Schemas at all plant locations.

H. Provide services for devices augmentation, deletion, relocation, connection, disconnection etc., as and when required.

I. Configuration/Reconfiguration of CCTV Network Devices, Work Station, NVR/DVR, VMS etc. and other related accessories, as and when required.

J. The CCTV engineer to identify and escalate complex or unresolved issues to OEM / SI

K. Providing basic training and guidance to users on the proper operation and maintenance of CCTV systems.

Contact: [email removed]