CCT - Customer Care Professional
Sonalika Tractors · Rajkot · onsite · Posted 63d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide product information and solutions to customers via phone, email, or chat.
- Resolve complaints and concerns in a timely and efficient manner.
- Collaborate with internal teams to improve customer experience.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
Disclaimer: This job posting & location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experienceanalytical thinkingCustomer CareCommunication SkillsUpsellCommunication And Interpersonal Skills
About Sonalika Tractors

Sonalika Tractors
Automobile
2.0k+
employees
1969
57 years old
Hoshiarpur, Punjab
India
₹7.9L PA avg
Avg at Sonalika Tractors
About
Sonalika Tractor is a leading tractor manufacturer and supplier in India along with other customized agriculture solutions. They have more than 12 lakhs happy customers.
Industries
AutomobileManufacturing
Employee ratings
10 reviews
3.6/ 5
Culture
2.1
Career growth
2.4
Work-life
2.6
Employees rate it well for
Job Security37Overall Company36
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