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    Job · 12692303

    Sonalika Tractors logo

    CCT - Customer Care Professional

    Sonalika Tractors · Rajkot · onsite · Posted 63d ago

    Undisclosed1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    • Handle customer inquiries and resolve issues professionally and courteously.
    • Provide product information and solutions to customers via phone, email, or chat.
    • Resolve complaints and concerns in a timely and efficient manner.
    • Collaborate with internal teams to improve customer experience.
    • Maintain accurate records of customer interactions and transactions.
    • Identify opportunities to upsell and cross-sell products or services.


    Disclaimer: This job posting & location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer Experienceanalytical thinkingCustomer CareCommunication SkillsUpsellCommunication And Interpersonal Skills

    About Sonalika Tractors

    Sonalika Tractors logo

    Sonalika Tractors

    Automobile

    2.0k+

    employees

    1969

    57 years old

    Hoshiarpur, Punjab

    India

    ₹7.9L PA avg

    Avg at Sonalika Tractors

    About

    Sonalika Tractor is a leading tractor manufacturer and supplier in India along with other customized agriculture solutions. They have more than 12 lakhs happy customers.

    Industries

    AutomobileManufacturing

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.1

    Career growth

    2.4

    Work-life

    2.6

    Employees rate it well for

    Job Security37Overall Company36

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    CCT - Customer Care Professional · waiting for your command