CCT - Conversation Banking/ Lead BA/ Transformation BA(Shephali)
Central Business Solutions · Pune · onsite · Posted 59d ago
Undisclosed4–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
; Must-have Skills: A Lead BA with at least 4-5 yrs in the capacity as a Lead. Has worked in Transformation BA space and lead /guided a team of BA s in a programme/project construct. Comes with experience working in a large global organization like ours (preferably in Banking). Understanding of Contact Center Domain OR Worked in any Banking domain that interfaces with Contact Center. Good-to-have Skills: Chatbot Voicebot exposure, NLU, LLM / GenAI exposure, RM Chat (Whatsapp), Genesys Cloud. Comes with Technical Analysis Background
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Sourced from naukri
Skills
Banking domainGenesys Cloudcontact centerChatbotBankingLarge Language Models (LLMs)VoicebotCSScloudTechnical Analysis
About Central Business Solutions
Central Business Solutions
IT Services & Consulting
51-200
employees
2000
26 years old
Bhilai Nagar, Chhattisgarh
India
₹4.4L PA avg
Avg at Central Business Solutions
About
Central Business Solutions specializes in delivering tailored business services and solutions, aiming to excel in assisting organizations globally.
Industries
IT Services & Consulting
Employee ratings
10 reviews
1.7/ 5
Culture
1.7
Career growth
1.8
Work-life
2.2
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