CavinKare Group Retail -Green Trends IT Support officer

JOB POSTING:

Job Title & Designation: IT Support -junior officer

Business: Green Trends Salons Retail Outlets

Company: CavinKare Group CKR Retail Pvt Ltd Trends Division
(Corporate Office: CavinKare Group, No. 12, CavinVille, Cenotaph Road, Teynampet, Chennai 600018)

Work Category: Off Role

Work Location: Corporate Office, Chennai

Work Timings: 9:30 AM to 5:30 PM
Alternate Saturdays Holiday & Remaining Saturdays Half Day

Education: Bachelor's Degree / Diploma in IT, Computer Science, Information Technology or related field

Experience: Fresher / 0–1 Year Experience

Salary: As per Company & Job Market Standards

JOB DESCRIPTION:

We are seeking a proactive and tech-savvy Retail IT Support officer to manage and enhance IT operations across COCO and FOFO stores, warehouse, production units, and corporate offices within the Green trends.

• Provide store-level IT support for COCO and FOFO outlets through on-site and remote assistance
• Reduce and eliminate IT downtime across outlets to ensure seamless business operations.
• Conduct periodic planned visits to retail outlets to monitor and maintain IT systems.
• Ensure proper functioning of all hardware and software systems across outlets, warehouses, production, and corporate offices.
• Coordinate with external vendors and service providers for timely resolution of IT hardware and software issues
• Maintain and strengthen the IT infrastructure to support retail operations and brand performance.
• Collaborate with cross-functional teams to boost digital transformation initiatives for improved operational performance and accountability
• Ensure data security, system uptime, and user satisfaction through proactive monitoring and support.
• Prepare periodic reports on IT issues, resolutions, and system health for management review.

DESIRED CANDIDATES CHARACTERISTICS:

• Should have 0-1 years of IT Support engineer
• Hands-on experience in troubleshooting POS systems, networking, and hardware/software maintenance.
• Bachelors degree in IT, Computer Science, or related field
• Strong coordination and vendor management skills.
• Excellent problem-solving, communication, and customer service orientation.
• Exposure to digital tools, automation, or retail technology platforms will be an added advantage

COMPANY PROFILE

• Green Trends Salons is one of the businesses in the Group Company of CavinKare – a leading FMCG group of India. Popular CavinKare brands include Chik, Nyle, Meera, Cavin's, Indica, Ruchi, Bhima, Maa, Biker's, Spinz, Garden, Raaga, Bacto V, and many others. The Group also includes CK Bakery, Limelite Premium Salon, Elixify Aesthetic Clinic and Sanchu Animal Hospitals.
• Trends Division of CavinKare came into being in July 2002 with a clear-cut focus on providing personal styling and beauty solutions to everyone in the family. The company pioneered the concept of family salons and has several firsts to its credit.
• The company is a leader in the Organized Salon Retail Chain segment with its flagship brand, Green Trends Unisex Hair and Style Salon.
• Backed by professional management, a strong technical team, training academy and CavinKare's R&D strength, Green Trends has launched a wide range of innovative services and superior processes, serving millions of customers through its extensive salon network across India.
• Green Trends Unisex Hair & Style Salon is a preferred styling destination delivering quality styling and beauty services through expert stylists and beauticians, using world-class products and industry-best techniques.

DISCLAIMER & WARNING – PLEASE STAY ALERT

• This job posting and information is not allowed for promotional / illegal redistribution as information property of CKR Retail Pvt Ltd – Trends Division (Green Trends Salon), a CavinKare Group. Any violation can be dealt with under applicable local laws.
• Stay alert as fraudulent mails / fake job offers may be circulated offering jobs in the name of CavinKare and misusing the name/logo of CavinKare / Green Trends Salon / CKR Retail.
• CKR Retail Pvt Ltd – Trends Division (Green Trends Salon), a CavinKare Group does not engage agencies / consultants acting as hiring partners for collecting money from candidates as part of the Hiring / Selection process.

Job Posting Valid Till: 22-09-2026

Job Posted by: Human Resources Division, CavinKare Group – CKR Retail Pvt Ltd – Business Unit: Green Trends Salons, No. 12, CavinVille, Cenotaph Road, Teynampet, Chennai, India – 600018.