Catering Sales Manager
Inde Hotels & Resorts · Not specified · onsite · Posted 31d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Role
To generate catering and event business for the hotel through proactive sales, client relationship management and effective conversion of enquiries into confirmed business, while ensuring a seamless experience from enquiry to event completion.
Key Responsibilities Catering Event Sales
- Generate business for meetings, weddings, social events, corporate functions and MICE.
- Develop new catering and event accounts.
- Maintain relationships with event planners, corporates, wedding planners and local clients.
- Conduct site inspections and client presentations.
- Prepare proposals, packages and quotations.
- Negotiate commercial terms within approved guidelines.
- Follow up on enquiries and convert leads into confirmed business.
- Maintain an accurate pipeline of future business.
Event Coordination
- Understand client requirements and communicate them accurately to operational teams.
- Coordinate with Banquets, Kitchen, FB, Front Office and other departments.
- Ensure BEOs and event requirements are communicated clearly.
- Follow up with clients before, during and after events.
- Support smooth execution of events.
Revenue Commercial
- Work with the commercial team to maximise event revenue.
- Monitor competitor offerings and market trends.
- Identify opportunities for additional revenue through rooms, FB and event services.
- Ensure business is secured at commercially appropriate rates.
Client Relationship Management
- Build long-term relationships with clients.
- Maintain regular contact with key accounts.
- Handle feedback and complaints professionally.
- Ensure prompt follow-up and service recovery.
Reporting
- Maintain accurate CRM and sales records.
- Prepare sales and event pipeline reports.
- Track enquiries, conversion, lost business and future opportunities.
Education
- Degree/Diploma in Hotel Management, Business Administration, Sales Marketing or related field.
Experience
- 3-5 years of hotel sales experience.
- Experience in catering, banquet, events, weddings, corporate or MICE sales preferred.
Technical Knowledge
- Catering and event sales.
- Proposal and quotation preparation.
- BEO and event coordination.
- CRM and sales reporting.
- Basic understanding of hotel pricing and revenue.
Personal Competencies
- Excellent communication and negotiation skills.
- Strong relationship-building ability.
- Confident presentation skills.
- Commercially driven and results-oriented.
- Strong follow-up and organisational skills.
- Customer-focused and proactive.
True Attitude - Builds genuine relationships and creates a welcoming experience for clients.
Confidence - Presents hotel offerings confidently and professionally.
Listening - Understands the clients event requirements and expectations.
Responsiveness - Provides timely follow-up and takes ownership from enquiry to event completion.
What You Can Expect From Us - Competitive salary and benefits.
- IHG colleague room rates and hotel benefits.
- Learning and development opportunities.
- Career growth within IHG.
- Access to IHG training and development resources.
- Inclusive and supportive work environment.
- Focus on colleague wellbeing.
We are committed to creating a workplace where colleagues can belong, grow and make a difference. myWellbeing supports colleagues across health, lifestyle and workplace wellbeing.
Join Holiday Inn Express Goa Morjim and be part of our upcoming journey, creating memorable experiences for our guests and clients while building your career with IHG.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
diploma in hotel managementcrmEvent SalescateringCatering salesclient presentationsHotel SalesMICEbanquetExpress.jsMarket TrendsMICE SalesHospitalityLearning And DevelopmentAdministrationclient relationshipmarketing
About Inde Hotels & Resorts
Inde Hotels & Resorts
Gurugram
IN
₹10.7L PA avg
Avg at Inde Hotels & Resorts
About
Intercontinental Hotels Group (IHG) India Private Limited operates in the hospitality industry, managing a portfolio of globally recognized hotel brands such as InterContinental, Holiday Inn, and Crowne Plaza. The company focuses on delivering exceptional guest experiences through premium accommodations, dining, and leisure services. Career opportunities include roles in hotel management, operations, sales, marketing, and customer service, reflecting its mission to provide world-class hospitality and create memorable stays for travelers across India and beyond.
Industries
HospitalityHotelReservationsResorts
Employee ratings
10 reviews
2.8/ 5
Culture
2.7
Career growth
2.5
Work-life
3.2
Employees rate it well for
Work-Life Balance30Overall Company28
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