Category Manager

About the Company
Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

About the Role & Team

• The Category Manager is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner base
• This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, and execution
• Support Business Heads in BAU category management activities related to supply/demand planning, revenue planning

What you ll do:

• Drive onboarding of great service professionals in the category - involves thinking through the full supply chain - sourcing, selection, and training of partners.
• Be part of projects that are focused on improving customer and partnerexperience
• Collaborate with cross-functional internal partners in marketing, technology, and product to execute multiple category and central-level projects

What we need:

• Sharp and hungry professionals willing to go above and beyond to create impact
• 6 months -2 years of work experience
• Proficient in advanced Excel/ SQL/Tableau/Power BI
• Ability to work in a fast-paced environment, requires solving ambiguous problems, and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on the ground.
• Hustle and get things done attitude