Category Manager - Electronics

Job Summary:

BigCity is building a large-scale, multi-category partner and supply ecosystem to power its promotional, loyalty, and engagement solutions.

We are looking for a leader who can build, scale, and monetize this ecosystem by driving strategic partnerships, expanding merchant networks, and strengthening supply across categories. This is a high-ownership, commercial role focused on building supply, driving partnerships, and unlocking value through strong marketplace expansion.

Key Responsibilities:

Marketplace & Supply Ecosystem Development

• Build and scale a diverse partner ecosystem across multiple categories including digital, physical, experiential, and service-based offerings
• Define category expansion strategies and identify new supply opportunities
• Continuously strengthen depth and breadth of the partner network

Merchant & Partner Acquisition

• Drive onboarding of:
• Brands
• Merchants
• Service providers
• Experience partners
• Build strong category coverage and geographic depth
• Negotiate commercial agreements, pricing structures, and long-term partnerships

Commercial Ownership & Margin Optimization

• Own and optimize commercial outcomes across partnerships
• Drive:
• Better procurement rates
• Strong margins
• Efficient supply structures
• Work closely with internal teams to ensure competitive yet profitable offerings

Offers & Network Expansion

• Build a strong merchant-led offers ecosystem
• Drive:
• Category-based and location-based partnerships
• Ensure high-quality, relevant, and attractive offerings for end users

Innovation & New Supply Creation

• Continuously identify and launch:
• New partnership categories
• New supply formats
• High-value and differentiated offerings
• Bring innovative and premium experiences into the ecosystem

Internal Business Enablement

• Act as the central supply engine for:
• Sales teams
• Client servicing teams
• Provide:
• Ready-to-sell catalogues
• Strong propositions for pitches
• Support strategic deals with customized partnership solutions

Team Leadership

• Build and lead a high-performance team across partnerships and supply
• Define clear KRAs, KPIs, and performance tracking mechanisms

Key Performance Indicators (KPIs):

• Growth in number of active partners and merchants
• Depth of ecosystem across categories and geographies
• Improvement in commercial terms and margins
• Increase in exclusive or high-value partnerships
• Adoption of ecosystem across internal business teams
• Contribution to overall business revenue

Professional Qualifications:

• Demonstrates a positive attitude, professional demeanour, and high level of integrity in all interactions.
• Proven ability to work on multiple projects and priorities simultaneously while meeting tight deadlines.
• Comfortable working independently and as part of a collaborative team, with a proactive and self-directed work style.
• Adaptable and responsive to changing priorities in a fast-paced environment without compromising on quality.
• Resilient under pressure, with the ability to build strong relationships and maintain focus on achieving results.
• Strong interpersonal skills; an attentive and focused listener with the ability to build meaningful professional relationships.
• Highly self-motivated, with strong organizational skills and exceptional attention to detail.
• High level of organizational and time management skills; ability to manage multiple partnerships and deadlines simultaneously.
• Proven track record in deal closure and offer negotiations; experience in a corporate or agency environment is a strong advantage.

Qualifications & Skills:

• Bachelor's degree or above in any discipline.
• 5–10 years of experience in:
• Partnerships / alliances
• Marketplace / category management
• Merchant acquisition roles
• Strong commercial acumen and negotiation skills
• Proven ability to build and scale partner ecosystems
• Experience working in high-growth, fast-paced environments
• Ability to balance strategy with hands-on execution