BENGALURU · FULLTIME
Catalog Executive
Itmistrytech Solutions
Bengaluru · onsite · Posted 13d ago
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₹50.0K - ₹3.0L PA0–2 yrsfulltimeBengaluru
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Section · 01
About this role
- Handle 200+ seller tickets daily through Freshworks.
- Resolve catalog queries as per SOPs and escalate complex issues.
- Follow up on pending tickets and meet FRT/TAT.
- Maintain ticket productivity, quality, and seller satisfaction.
- Track ticket trends and support basic reporting/dashboard requirements.
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Section · 02
Skills
Market PlaceCataloguingCatalogE-commerce