Catalog Associate, IN Jewelry
Amazon · Not specified · onsite · Posted 44d ago
About a minute. You'll make an account on the way through.
About this role
Description
Key Responsibilities
. Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
. Guide & help sellers/ vendors for completing on boarding formalities & train them on internal tools.
. Handle various types of cases related to inbounding, product issues and customer complaints
. Provide required inputs to seller to manage customer feedback
. Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
. Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
. Document processes & regularly update existing SOPs
. Review & suggest SOP changes required if any to the team basis input from Category managers
. Handle various sets of daily, weekly and monthly business reports
. Onboard new processes if required as per the business needs
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
- Speak, write, and read fluently in English
Preferred Qualifications
- 2+ years of data-driven business operations processes experience
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32 years old
Hyderabad / Secunderabad, Telangana
India
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