Cash Cycle Specialist

Job Summary

As a Cash Cycle Operations Manager, you will play a critical role in ensuring that day-to-day cash cycle operations run efficiently, accurately, and in line with performance expectations. You will act as a subject matter expert (SME) for a specific cash cycle capability-such as Receivables, Collections, Cash Application, Carrier Disbursements, or Bank Reconciliation-ensuring that work flows smoothly, issues are resolved promptly, and processes are consistently followed.

Responsibilities

• Serve as the SME for your assigned cash cycle process (e.g., Receivables, Collections, Cash Application, Carrier Disbursements, Bank Reconciliation), providing guidance and escalation support to colleagues.
• Oversee day-to-day workflow, ensuring that work is allocated, prioritized, and completed within defined service levels and quality standards.
• Perform complex or high-risk activities within the process (e.g., complex reconciliations, high-value items, exception handling), and provide hands-on support during peak periods.
• Monitor process performance and key metrics (e.g., aged debt, unapplied cash, reconciliation breaks, turnaround times) and take corrective actions as needed.
• Analyze operational data to identify trends, root causes, and opportunities for improving efficiency, accuracy, and client experience.
• Collaborate with internal stakeholders (e.g., Commercial Risk, Finance, Accounting, Technology) and external partners (e.g., carriers, clients) to resolve complex issues and ensure smooth end-to-end execution.
• Contribute to and lead aspects of continuous improvement initiatives, including documenting and updating procedures, standardizing work practices, and supporting automation or system enhancements.

Skills & Competencies

• Typically 9+years of progressive experience in cash cycle management, accounts receivable, finance operations, or related areas.
• Hands-on experience in at least one core cash cycle process (e.g., cash application, collections, bank reconciliation, carrier disbursements) with demonstrated subject matter expertise.
• Strong understanding of accounting principles (U.S. GAAP) and financial controls (such as SOX) relevant to cash cycle processes.
• Proven track record of managing workflow and meeting service, quality, and control standards in a fast-paced environment.
• Demonstrated ability to analyze data, identify trends, and drive practical process improvements.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and with external partners.
• Preferred Experience - Prior experience in a senior specialist, team lead, or informal people-leadership role (e.g., mentoring, training, or delegating work to others).
• Exposure to managing or coordinating a small team and/or hybrid responsibilities (both processing work and overseeing others).
• Experience in the commercial risk insurance industry, financial services, or a shared services/global capability center environment.
• Familiarity with ERP and financial systems (such as SAP, Oracle, or similar platforms), reconciliation tools, and reporting/analytics solutions.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma) or participation in continuous improvement projects.

Qualifications

• Graduate in commerce or post-graduate (full-time) from an accredited university
• Required years of experience - 9-12 years of previous Order to Cash experience from international Organizations

Job Type

• Full Time

Location

• Noida, Uttar Pradesh

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.