Cash Application Specialist - India AR Delivery Hub

Job Summary

Position Summary: Performs standardized cash application processing within the India AR Delivery Hub, including daily cash posting, remittance matching, unapplied cash research, and first-pass exception identification for supported regions. Reports to the India AR Delivery Hub Manager or designated Cash Application Lead.

Key Responsibilities

• Perform daily cash posting and remittance matching for assigned regional portfolios.
• Research and clear unapplied cash, unidentified receipts, and payment exceptions within defined SLAs.
• Identify short-pays, deductions, missing remittance, and customer payment discrepancies for handoff to collections or AR Resolution.
• Maintain accurate documentation of cash application activity, research notes, and exception status in approved systems and trackers.
• Follow standardized SOPs and paths for unresolved items, posting corrections, or customer account issues involving blocking issues.

AI Automation Responsibilities

• Use approved automation tools to support remittance matching, queue prioritization, duplicate identification, unapplied cash research, and reporting.
• Flag recurring exceptions or automation gaps to the Global Cash Application Lead and India Hub Manager for process improvement.

Qualifications / Experience

• Experience in accounts receivable cash application, payment posting, remittance processing, or shared-services finance operations.
• Strong attention to detail, reconciliation mindset, and ability to work within daily deadlines and SLA targets.
• Comfort using ERP, banking, lockbox, customer remittance, workflow, reporting, or automation-enabled tools.

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.