Case Processing Executive

Job description

Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities.

Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes.

The main aim is to get the medical facility reports within the time frame mentioned by the client.

Key Responsibilities

Manage communications with healthcare providers, including medical facilities and physicians offices, to facilitate the retrieval of medical records.

Navigate through medical records systems efficiently to locate and retrieve requested information.

Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.

Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.

Document all interactions and maintain detailed records of medical records retrieval activities.

Collaborate with internal teams to ensure the timely delivery of medical records to clients.

Requirements

Excellent communication skills in English, both verbal and written.

Strong interpersonal skills and the ability to build rapport with clients.

Basic knowledge of medical terminology is preferred but not mandatory.

Ability to work in a fast-paced environment and adapt to changing priorities.

Minimum educational qualification: Graduation/Awaiting final semester results.

Benefits

Competitive salary package up to 25,000 CTC, 20,475/- in hand monthly.

Comprehensive training program provided.

Opportunity for career advancement and skill development.

Positive and collaborative work culture.

Employee benefits such as medical insurance and incentives upto 7,000/-

Fixed US shift /Saturday Sunday Off / Over Time Paid.

Work location: AM INFOWEB, 7th floor, Cerebrum IT park, B3 ,Kalyani Nagar, Pune.

Paid Transport facility is provided.