CAS CEP Delivery Coordinator (DELC).

Hiring for CAS CEP Delivery Coordinator (DELC).

Role Delivery Co-ordinator

Location – Pune Office (Hybrid)

Total Experience – 4 to 5 years

Relevant to SAP – 2 Years.

Shifts – Will have to support beyond working hrs as they need to handle onsite customers. (Not in shifts, but, as in when needed)

The CAS CEP Delivery Coordinator (DELC) will support SAP delivery execution and governance by coordinating between the ASM, SAP delivery teams, customer stakeholders, and supporting functions. The role will focus on onboarding, safeguarding, reporting, risk tracking, customer communication, and delivery readiness.

Key Responsibilities

• Coordinate SAP customer safeguarding calls, RAG reviews, and delivery governance meetings.
• Track delivery milestones, risks, dependencies, and actions through Safeguarding Checklists and Risk Registers.
• Drive SAP consultant onboarding, coordinating with the GSM Team for BGVcustomer documentation, system/access provisioning, and deployment readiness.
• Coordinate with SAP L1, L2, SMEs, Basis, Security, and Application Monitoring teams for onboarding and delivery requirements.
• Prepare weekly SAP delivery, onboarding, and safeguarding reports for management.
• Maintain Teams channels, distribution lists, onboarding trackers, and safeguarding documentation.
• Coordinate customer deep-dive sessions, delivery reviews, and stakeholder communications.
• Track customer security, compliance, and access requirements and ensure timely closure.
• Follow up on open actions, dependencies, and escalations between the ASM, delivery teams, and customer.
• Support the ASM by tracking progress against delivery milestones and flagging risks or delays

Preferred Experience

• 3-4 years of experience in SAP PMO, Service Delivery, or Delivery Coordination.
• Good understanding of SAP support environments and L1/L2/SME delivery models.
• Strong stakeholder management, reporting, coordination, and follow-up skills.
• Exposure to SAP onboarding, customer governance, security, and compliance processes.

Personal Skills:

• Strong English communication skills.
• Hands-on with Excel, reporting tools and Dashboard preparation.
• Self-drive with strong learning quality.

Education;

B.Com/BBA/BBM-IB/Engg/B.Tech + MBA