Capital Market Trade Manager-BPS

Job Responsibilities :
(Must have)

- Identify, Lead execute projects that harness one or many
solution levers like Process re-engineering, Technology
enabled intervention, Automation etc. focusing on Improving
efficiency, realizing Productivity benefits, per SOW /
Contractual commitments
- Process review, analysis, transformation within the financial
services construct
- Drive continuous improvement initiatives across BPS + IT
operations delivery teams
- Implement Best practices for IT operations to enhance
efficiency and effectiveness, across the SDLC lifecycle
- Develop and manage relevant metrics and KPIs to measure
Delivery excellence with an analytical mindset for measuring
the complex, unknowns etc. of processes
- Collaborate with Global cross-functional, virtual teams to
identify and successfully deliver Continuous improvement,
Automation initiatives
- Effectively project manage a portfolio of Improvement /
Transformation Change initiatives across various work
streams
- Report on progress and keep Org. Leadership, client
stakeholders etc. closely appraised of progress and delivery
- Support, Drive and improve a Delivery team-wide process
innovation program that can drive the identification and
delivery of operational improvements, especially automation

Criteria : (Must have)

- Must have minimum 12-15 years of experience.

- Graduate or Post Graduate

- Proven experience in Continuous improvement role, preferably within IT operations of a Banking, Fin. Services institution

- Robust understanding of Process excellence frameworks and methodologies like Lean, Six sigma, Lean IT, Business process re-engineering etc.

- Possess strong understanding of various SDLC methodologies including but not limited to - Agile, Scrum, Waterfall, DevOps etc. Best practices employed within the overall SDLC lifecycle

- Learning agility is a must, with commitment to understand the Business domain, Tech landscape and ability to devise, implement effective solutions, best practices etc. for achieving expected outcomes.