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    Job · 14206465

    Capgemini logo

    Capgemini is hiring- Inviting application For Voice Process

    Capgemini · Noida · onsite · Posted 55d ago

    Undisclosed1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring Alert: Capgemini is hiring- Inviting application for Customer Service-Voice Process Professionals to attend the recruitment event on 29th August(Saturday) in Noida.


    If you are looking to advance your career with a global industry leader, this is the opportunity you don't want to miss!!!
    Experience:
    Voice Process: 1 - 5years
    Location: Capgemini Technology Services India Limited, Plot No. 139,140 & 142 E&F, Noida Special Economic Zone (NSEZ), Tower -B , Noida 201305
    Date: 29th August (Saturday) Time: 10 AM to 2 PM
    Shift Preference: Openness to work in all shifts.*Night shift flexibility is mandatory for customer service role. Notice Period: Immediate and 30 Days only.
    Job Responsibilities:

    • 1 to 5 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
    • Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
    • Strong analytical and problem-solving abilities.
    • Excellent communication and stakeholder management skills.
    • Ability to drive independent case resolution and support process improvements.
    • Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
    • Willingness to work in a 24x7 environment.
    • Open to work from office

    Sourced from naukri

    Skills

    Customer SupportInternationalInternational Voice Processvoice processVoice Support

    About Capgemini

    Capgemini logo

    Capgemini

    IT Services & Consulting

    235k+

    employees

    1967

    59 years old

    Mumbai, Maharashtra

    India

    About

    Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.

    Industries

    IT Services & ConsultingAnalytics & KPOBankingSoftware Product

    Employee ratings

    53,345 reviews

    3.6/ 5

    Culture

    3.6

    Career growth

    2.8

    Work-life

    3.8

    Employees rate it well for

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    Capgemini is hiring- Inviting application For Voice Process · waiting for your command