Campaign Client Manager_ Digital Marketing - Career Launcher

Company: Career Launcher Media (CL Educate Ltd)

Location: Mohan Estate, New Delhi

About the Role

Career Launcher Media is looking for a dynamic and execution-oriented Campaign Client Manager to manage client relationships and deliver high-impact marketing campaigns for educational institutions

across India.

The ideal candidate should have hands-on experience in WhatsApp/Email/SMS Marketing, along with excellent client servicing and project coordination skills. Prior experience in the Higher Education (EdTech)sector will be an added advantage.

Key Responsibilities

• Serve as the primary point of contact for assigned clients and ensure smooth day-to-day communication.
• Develop and execute integrated campaign strategies aligned with business goals, targets, and approved proposals
• Ensure all campaign activities are delivered as per the approved scope, timelines, and objectives.
• Manage campaign budgets effectively, ensuring optimal allocation across channels to maximize ROI.
• Collaborate with internal teams and external stakeholders to ensure smooth and timely campaign execution.
• Develop and coordinate content for landing pages and promotional campaigns across SMS, email,

WhatsApp, and other relevant channels.

• Monitor campaign performance and analyze key metrics to measure effectiveness and identify areas for improvement.
• Address customer queries within 24 hours, providing timely and appropriate solutions while maintaining strong customer relationships.
• Provide regular campaign performance reports and updates to management and clients.
• Conduct post-campaign analysis by comparing actual results against objectives, identifying key learnings, and documenting recommendations for future campaigns.
• Maintain campaign documentation, timelines, budgets, performance reports, and other relevant records.

Required Skills

• Good analytical skills with proficiency in Microsoft Excel and reporting.
• Hands-on experience in WhatsApp/Email/SMS/RCSS Marketing and other marketing channels.
• Strong client service, account management, project management and coordination abilities.
• Ability to manage multiple client accounts and campaigns simultaneously.
• Excellent verbal, Analytical and written communication skills.

Preferred Qualifications

• Masters/ bachelors degree in marketing, Business Administration, Communications, or a related

field.

• 1 - 4 years of experience in campaign delivery, client servicing, account management, or digital

marketing.

• Experience in the Higher Education/EdTech industry will be a strong advantage.
• Understanding digital marketing channels and customer engagement strategies is preferred.

HR Email-ID: [email removed]