Caller - WFO

ROLE - Tele-Caller - Leadgen
About NoBroker Technologies Private Limited
NoBrokerHood, a part of NoBroker Technologies Pvt.Ltd. Our founders understood the need to have a tech-enabled
visitor and community management system, that aims to make life convenient, hassle-free, and secure for the
residents of a gated community. Thus, NoBrokerHood was launched. NoBrokerHood is a smart visitor, society and
accounting management system. From our start in late 2018, NoBrokerHood is currently securing 20,000+ societies
under its hood. From catering to all the society needs like complaint management, gate entry, maintenance bill
payments, digital notice board, it also has features like Marketplace, home services and more. NoBrokerHood goes
beyond visitor and gate management delivering an end-to-end community experience that empowers residents
and management committees with digital convenience, revenue growth, and future-ready innovation.
To know more about NoBrokerHood, visit our website - https://www.nobrokerhood.com/
About the role:
We are looking for an enthusiastic and results-driven Telecaller - Lead Generation to join our team. As a
Telecaller, you will be responsible for making outbound calls to potential customers, schedule meetings for field
sales teams, and contribute to the growth of our business. The ideal candidate will have experience in tele-calling,
cold calling, lead generation, or inside sales.
Job Description:-
Lead Generation:


Conduct Outbound calls to create interest and schedule meetings for field sales teams.
Qualify leads by gathering relevant information, assessing their needs, and identifying potential interest in
our offerings.


Educate prospects about our products/services, highlighting their features, benefits, and value propositions.
Maintain a database of potential customers and their contact information for future follow-ups and
nurturing.
Cold Calling:
Initiate contact with prospective customers through cold-calling efforts to introduce our company and
offerings.

Engage in effective communication to build rapport, address any concerns, and generate interest in our
products/services.


Follow a script or a set of guidelines to ensure consistent and effective communication with prospects.
Handle objections and rejections professionally, seeking opportunities to convert leads into sales
opportunities
Data Management and Reporting:

Accurately record and maintain lead information, call details, and customer interactions in the CRM system
or any designated database.


Generate regular reports on call activities, lead conversion rates, and other relevant metrics as required.
Analyze data and trends to identify areas for improvement and make recommendations to optimize lead
generation efforts.
Mandatory requirements for this position

High school diploma or equivalent; Bachelor's degree in Business Administration or a related field is a
plus.


Proven experience in tele-calling or cold calling, lead generation, or inside sales.
Excellent communication skills in English and Hindi are mandatory. Proficiency in any regional language (
Marathi, Malayalam, Tamil, Gujarati) will be an added advantage.







Persuasive and confident communication style, with the ability to engage with customers effectively.
Good listening skills and the ability to understand customer needs and identify opportunities.
Strong customer service orientation, with the ability to build and maintain positive customer relationships.
Proficiency in using CRM software and other relevant tools for lead management and reporting.
Ability to work independently and as part of a team in a target-driven environment.
Strong organizational and time management skills to handle multiple priorities and meet deadlines.
Positive attitude, resilience, and a strong work ethic.
Benefits



Performance Bonus
Corporate Health Insurance
Monthly R&R awards (includes international trips for top performers)