Call Coordinator
Ornate Informatics · Kolkata · onsite · Posted 30d ago
₹1.2L - ₹1.8L PA0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Handle customer calls & assign engineers
* Escalate complex issues promptly
* Manage call escalations & roster changes
* Handle customer queries via phone, email & chat
* Maintain accurate records & reports
Sourced from naukri
Skills
Help Desk OperationsQuery HandlingCustomer QueriesRoaster ManagementEmail HandlingCalls HandlingEscalation Management