Call-Coordinator
TM Solutech · Ahmedabad · onsite · Posted 35d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Having the sound knowledge of CRM, Assign tickets to the appropriate teams or technicians based on issue type and priority Maintain clear communication with end-users regarding ticket status and updates.
Skills : - CRM, ticketing system , Answer and log all incoming calls, emails, and messages
Sourced from naukri
Skills
Customer ServicecrmProblem SolvingTicketing SystemEmail ManagementIncoming Call HandlingMessage LoggingTicket Assignment