MUMBAI · FULLTIME
Call Co - Ordinator
Chamunda Tech Net Services
Mumbai · onsite · Posted 3d ago
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Undisclosed0–1 yrsfulltimeMumbai
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Section · 01
About this role
- Coordinate and manage call center operations for efficient service delivery.
- Develop and implement effective call center strategies to improve customer satisfaction.
- Collaborate with cross-functional teams to resolve complex issues and enhance overall performance.
- Analyze call center metrics to identify areas for improvement and optimize processes.
- Train and support team members to enhance their skills and knowledge.
- Ensure compliance with company policies and procedures in all aspects of call center operations.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
customer satisfactionanalytical thinkingservice deliveryCall Centerteam managementCommunication Skillsoperationscompliance