Call Center Executive
Switrus Holidays · Bengaluru · onsite · Posted today
About a minute. You'll make an account on the way through.
About this role
About Company
Switrus Holidays is a Europe tour company based in Thrissur, Kerala, specializing in Europe group tours. Established in 2013, the company has over a decade of experience in organizing group tours to Europe. Switrus Holidays offer weekly group departures from major Indian cities, providing premium travel experiences at competitive prices. Additionally, Switrus operates its own land management company in Europe to ensure top-quality service throughout the journey. Over the years, Switrus Holidays has conducted more than 200 group tours, serving over 18,000 passengers. Their offerings include a variety of international tour packages to various destinations. The company emphasizes crafting transformative journeys through innovation and sustainable practices, aiming to empower travelers to explore Europe authentically.
Job Description
Lead Generation :Proactively contact potential customers to identify, qualify, and nurture leads for sales or marketing initiatives. The goal is to create a strong pipeline of prospects for the business.
Sales & Marketing: Promote the companys products and services through persuasive communication, execute targeted promotional campaigns, and close sales opportunities effectively.
Customer Engagement: Reach out to existing customers to collect feedback, share updates, inform them about new offerings, and maintain long-term relationships that foster loyalty and repeat business. Market Research: Conduct surveys and gather valuable insights to analyze customer preferences, market trends, and competitionhelping the company improve its strategies and offerings.
Debt Collection: Professionally manage communication with customers regarding outstanding accounts, ensuring timely recovery of overdue payments while maintaining a courteous tone.
Appointment Setting: Schedule meetings or appointments between potential or existing customers and the companys sales or service representatives to facilitate smooth business interactions.
Website: https://www.switrus.com
Location : 2nd Floor, 156/4, 27th Cross, near Jayanagar Metro station, Jayanagar 6th Block, Jayanagar, Bengaluru, Karnataka 560082
Sourced from naukri