PATNA · FULLTIME
Call Center Executive
Optimark Ventures
Patna · onsite · Posted 4d ago
Sourced from
₹96.0K - ₹1.4L PA0–5 yrsfulltimePatna
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Section · 01
About this role
Responsibilities:
- Manage incoming calls from customers
- Maintain customer database using Excel
- Provide prompt resolutions within SLA
- Collaborate with team on process improvements
- Adhere to quality standards and KPIs
Perks and benefits
Food allowance, Annual bonus, Provident fund, Festive BonusSourced from naukri
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Section · 02
Skills
Bpo Customer ServiceComputer KnowledgeCommunication SkillsWordInbound Customer ServiceInbound Voice ProcessExcel Powerpoint