Call Center Executive
Vasantha Subaramanian Hospitals · Chennai · onsite · Posted 27d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities
- Handle inbound calls from patients, doctors, and insurance companies to resolve queries related to medical billing and claims processing.
- Provide accurate information on healthcare services, policies, and procedures to customers.
- Identify customer needs and escalate complex issues to senior team members or supervisors when necessary.
- Maintain records of all interactions with customers using CRM software.
Sourced from naukri
Skills
Customer SupportEnglishBpo Customer ServiceCustomer HandlingCallingHealthcare BpoTelecallingCustomer Care ServiceCall Centre Executive