VK
Call Center Executive
Vinod Kumar Nannagaram (Proprietor of NVK Staffing Solutions) · Bengaluru · onsite · Posted 28d ago
Not disclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
We are seeking a motivated and customer-oriented Call Center Executive to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction.
Responsibilities
- Handle customer inquiries and provide information about products and services.
- Resolve customer complaints and issues in a timely manner.
- Document customer interactions and maintain accurate records in the database.
- Collaborate with team members to improve overall customer satisfaction.
- Achieve individual and team performance targets.
Skills and Qualifications
- Excellent verbal and written communication skills in English
- Basic computer proficiency, including familiarity with MS Office and CRM software.
- Strong problem-solving skills and the ability to think on your feet.
- Good listening skills and an empathetic attitude towards customers.
- Ability to work in a team and adapt to a fast-paced environment.
Sourced from foundit
Skills
Customer Servicecrm softwareProblem SolvingActive ListeningConflict ResolutionTeamworkCommunication Skillstime managementData EntryMultitasking