Call Center Executive
Cogent E Services · Mumbai · onsite · Posted 44d ago
₹2.2L - ₹3.6L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Manage customer queries via phone calls
* Meet KPIs for call volume, resolution time & satisfaction ratings
* Collaborate with teams on process improvements
* Maintain high standards of service excellence
1200 Fresher Grads,
Sourced from naukri
Skills
Customer CareBpo Customer Service
About Cogent E Services
Cogent E Services
BPO
10.0k+
employees
2004
22 years old
Noida, Uttar Pradesh
India
₹2.4L PA avg
Avg at Cogent E Services
₹2.2L – ₹3.6L PA
This role
About
Cogent E Services offers business process solutions that empower organizations to innovate customer engagement and optimize operations through digital transformation.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
10 reviews
3.2/ 5
Culture
2.0
Career growth
2.3
Work-life
2.0
Employees rate it well for
Skill Development32Overall Company32
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