Call Center Executive

Job Role

• Handling inbound calls related to policies.
• Follow up with the internal team for Pre-Auth cases.
• Convincing customers related to claims.
• Provide Claim & Pre-Auth status to customers and hospitals.
• Update daily tracker to escalation team.
• Guide the customer about claims procedures.
• Providing information related to corporate and individual policies.

Criteria:

Graduation and Below Graduation

Fresher or Experience

Reading and Writing ability

Flexible to work from office

Commute on own.