Cafe Manager

Role & responsibilities

• Oversee the complete day-to-day operations of the cafe, ensuring smooth and efficient functioning.
• Manage, train, and supervise staff across kitchen, service, and beverage operations.
• Maintain high standards of food quality, beverage consistency, hygiene, ambience, and customer service.
• Handle inventory management, vendor coordination, stock control, and wastage reduction.
• Monitor daily sales, operational expenses, billing, cash handling, and profitability.
• Ensure proper staff scheduling, discipline, and accountability across all departments.
• Address customer feedback and complaints professionally while maintaining the cafe's brand standards.
• Coordinate with the owner on business performance, operational improvements, and growth strategies.
• Ensure compliance with food safety, cleanliness, and other applicable regulations.
• Take ownership of the overall guest experience and maintain the cafe's reputation.

Preferred candidate profile

• 5 years of experience in cafe, restaurant, or hospitality management.
• Knowledge of POS systems (petpooja, etc.), billing, daily sales reports, and basic cost management.
• Strong leadership, team management, and decision-making skills.
• Good understanding of cafe operations, food and beverage service, and inventory control.
• Excellent communication and customer-handling skills.
• Ability to manage staff, resolve operational challenges, and work under pressure.
• Commercially aware, with the ability to control costs and improve revenue.
• A proactive, responsible, and hands-on approach to managing the entire outlet.

Perks and benefits

• Competitive salary based on experience and capabilities.
• Performance-based incentives linked to business goals.
• Opportunity to take ownership of complete cafe operations.
• Career growth within a developing hospitality brand.
• Supportive work environment with opportunities to introduce new ideas and improve operations.
• Staff meals and other applicable employee benefits.

Perks and benefits

Free Accommodation, Free meal