Cad Solution Expert

CAD Solution Expert

GVK Emergency Management and Research Institute (GVK EMRI) is seeking a highly specialized CAD Solution Expert to oversee and review the implementation of our OEM-developed CAD (Computer-Aided Dispatch) system. Based in Hyderabad, Telangana, this critical role involves ensuring a sound CAD architecture that meets emergency response needs, contributing to product documentation, and collaborating extensively with multiple agencies and stakeholders to integrate the CAD system into the overall emergency management framework.

Role & Responsibilities:

• Review and oversee the implementation of OEM developed CAD system, product design diagrams, documents test plans and results to ensure the design and delivery of a sound CAD architecture that meets all the Emergency uses needs.
• Contribute to the efforts of Solution Architects in documenting the CAD product capabilities, participating in formal customer acceptance testing, and reviewing potential CAD product enhancements.
• Be familiar with the key aspects of emergency call receiving, emergency data message received, processing of information, voice and screen logging and recording, automatic call distribution technologies, network and call center operations.
• Possess an in-depth practical working knowledge of public safety call center operations and technologies.
• Have experience of designing large-scale complex CAD systems.
• Work in close conjunction with multiple agencies, project stakeholders, systems designers, architects etc. to understand the CAD interfacing requirements and ensure that the CAD system is integrated into the system as a whole.
• Provide technical assistance and consultant oversight related to the CAD system with overall project implementation including installation, configuration, reporting, migration and transition etc.