CA Admin

Role-CA Unicenter Admin

Required Technical Skill Set - CA Service Desk, Spectrum, eHealth, Workload Automation, Infrastructure Performance Management (CA PM), IT Client Management, CA UIM Admin

Desired Competencies (Technical/Behavioral Competency)-

Very good knowledge and practical experience (Competency Level-E2) on Administering, Maintaining and Managing CA Service Desk, Spectrum, eHealth, Workload Automation (WLA), Infrastructure Performance Management (CA PM), IT Client Management, CA UIM and related operations management.

Good troubleshooting and analytical skills.

Team & their task management skills.

Activity/project Coordination skills.

Good-to-Have

Knowledge and experience of ITIL Processes

Responsibility of / Expectations from the Role -

Administering, Maintaining and Managing CA Service Desk, Spectrum, eHealth, Workload Automation, Infrastructure Performance Management (CA PM), IT Client Management, CA UIM

Responsible to maintain operational and system security levels up to Customer and TCS Project Managements expectations.

Frequent interactions with other IT IS domains in the project and also with customers IT team to optimally maintain the usage of CA Modules/Tools.