Business Transformation Specialist

Skill required: NA - Business Transformation

Designation: Business Transformation Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do Intelligent Operations centers. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. .
We-re the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations
Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our client's business while accelerating time-to-market and operating efficiently at scale.
We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses.

We are looking for an experienced RPA/Automation Expert to drive automation across Brand Marketing, Insights, CLM functions and other marketing functions. This role will identify, design, and implement scalable automation solutions to improve reporting, workflow efficiency, and process standardization. The candidate will also leverage SynOps to rationalize workflows and build transformation roadmaps that deliver measurable business value.
You will work with cross-functional stakeholders, business analysts, and process architects to break down end-to-end processes, identify automation opportunities. In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable sustainable growth

What are we looking for

6+ years of experience in software design, development, and automation

Strong hands-on experience with Automation Anywhere A360, Python, SQL, and API integrations

Experience in automating enterprise reporting and workflow processes

Good understanding of process excellence, and workflow rationalization

Strong knowledge of RPA architecture, reusable component design, and scalable automation deployments

Experience with HTML, JavaScript/VB Script, VBA, .NET/OOPs, and SQL

Familiarity with GenAI/ML, OCR-based data extraction, and Azure AI services

Excellent stakeholder management, communication, and problem-solving skills

Good communication and project management skills

Automation Anywhere A360 Master/Advanced certification

Experience with cloud-based automation deployments

Roles and Responsibilities:

Assess processes across marketing functions to identify automation opportunities

Design, develop, test, and deploy automation solutions using Automation Anywhere A360

Automate reporting workflows and improve process efficiency using SynOps-led workflow rationalization

Leverage A360 advanced capabilities such as AARI, WLM, APIs, Document Automation, and Copilot

Build reusable components and scalable automation assets across projects

Integrate automation solutions with APIs, databases, and third-party tools

Manage automation environments, bot performance, licenses, patches, upgrades, and runbooks

Review code quality, compliance, and adherence to RPA architecture standards

Support issue resolution, defect tracking, technical documentation, and knowledge-sharing sessions

Partner with stakeholders to create automation/transformation roadmaps and deliver high-value outcomes

Qualification Any Graduation