Business Transformation Assoc Manager

Skill required: NA - Business Transformation

Designation: Business Transformation Assoc Manager

Qualifications:Any Graduation/Master of Business Administration

Years of Experience:10 to 14 years

What would you do- Intelligent Operations centers. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. .The Transformation Associate Manager supports the execution of transformation programs and strategic initiatives focused on productivity improvement, operational excellence, AI-led transformation, and business value realization. The role partners with business, operations, and transformation stakeholders to drive initiative execution, governance, analytics, and performance tracking while supporting delivery of measurable business outcomes.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.

What are we looking for-

8--12 years of experience in Transformation, Program Management, PMO, Operations Excellence, Consulting, Process Improvement, or Business Operations

Experience supporting medium to large-scale transformation programs

Strong project management, governance, and execution management skills

Experience working with AI, GenAI, Agentic AI, automation, analytics, or digital transformation initiatives

Strong analytical and problem-solving capabilities with the ability to perform diagnostics and identify improvement opportunities

Experience in process mapping, process redesign, and operating model transformation

Experience conducting workshops and working sessions with business and operational stakeholders

Exposure to process transition, migration, or transformation projects

Strong stakeholder management and communication skills

Advanced proficiency in PowerPoint, Excel, Power BI, and data analytics tools

Roles and Responsibilities:

Support end-to-end execution of transformation initiatives from identification through implementation and value realization

Drive workstream deliverables, action tracking, milestone management, and issue resolution

Conduct process assessments and root cause analysis to identify productivity, automation, and transformation opportunities

Support implementation of AI, GenAI, Agentic AI, RPA, OCR, workflow automation, analytics, and other digital transformation initiatives

Track realization of productivity, cost savings, quality improvements, and business benefits

Support governance forums, operating reviews, and transformation governance cadence

Track program milestones, dependencies, risks, issues, and decisions

Maintain action logs and ensure timely closure of commitments across stakeholders

Escalate execution risks and constraints and support development of mitigation plans

Ensure compliance with transformation governance standards and reporting requirements

Maintain transformation pipeline, opportunity trackers, and benefits databases

Support evaluation and prioritization of opportunities based on business value and feasibility

Monitor implementation status, benefits realization, and ROI

Maintain dashboards, scorecards, and reporting mechanisms to provide visibility into program performance

Analyze operational, financial, workforce, and transformation data to identify improvement opportunities

Define and track KPIs, productivity metrics, risk indicators, and value realization measures

Develop management reports, insights, dashboards, and executive summaries

Ensure data quality, reporting accuracy, and integrity of transformation metrics

Support business case development through data analysis and benefits quantification

Partner with operations teams, business stakeholders, delivery leaders, and transformation teams to drive initiative execution

Facilitate working sessions, workshops, and project reviews

Support client discovery sessions and transformation assessments

Assist in documenting current-state processes, target operating models, and transformation roadmaps

Develop presentations, reports, and communications for leadership reviews

Support development of transformation playbooks, methodologies, templates, and reusable assets

Drive adoption of transformation best practices and standard methodologies

Contribute to knowledge management and continuous improvement initiatives

Stay current on industry trends, emerging technologies, AI capabilities, and operational excellence practices

Qualification Any Graduation,Master of Business Administration