Business Systems Product Owner / Administrator (Hubspot CRM)_ CTH

Skills & Experience

• Bachelors degree in Business, Information Systems, Healthcare Administration or a related field (or equivalent experience)
• Five or more years of experience in business systems analysis, product ownership, business process improvement, CRM administration, or related roles
• Experience gathering business requirements and translating them into scalable technology solutions
• Experience leading cross functional projects
• Strong understanding of business process analysis, workflow optimization, and process improvement methodologies
• Excellent analytical, organizational, and problem-solving skills
• Strong written and verbal communication skills with the ability to collaborate across all levels of the organization
• Ability to manage multiple priorities in a fast-paced environment
• Experience with CRM platforms (HubSpot preferred)
• Experience with Atlassian Platform (Jira Software, Confluence, and Jira Service Management)
• Experience designing workflows, automation, and business process solutions
• Experience working with APIs and system integrations
• Experience implementing Saas or other business applications
• Experience supporting healthcare or revenue cycle management environments