Business Systems Engineer III, Metronome - Confluent

About the Role Confluent's Business Systems team is looking for a Business Systems Engineer III to help build and operate the systems that power a modern, consumption-based SaaS business. In this role, you will be a hands-on technical owner for executing improvements and enhancements in the Metronome platform. You will configure, design, develop, test, deploy, and debug business systems solutions that support usage, pricing, billing, entitlements, invoicing, and related financial processes. You will work closely with experienced engineers, business systems partners, Finance, Revenue Operations, Engineering, Data, and other stakeholders to turn well-defined business needs into reliable production outcomes. This is an execution-focused role for an engineer who takes pride in quality, learns complex systems quickly, and delivers with speed. You will work within established architecture and delivery patterns while building the judgment to identify risks, clarify requirements, and recommend better approaches. Your work will directly improve the reliability, scalability, and usability of systems that are critical to Confluent's business.What You Will Do

Own the delivery of moderate-complexity Metronome enhancements from technical discovery and implementation through testing, deployment, and post-release validation.

Configure and extend Metronome to support usage, pricing, rating, billing, entitlement, invoicing, and downstream financial workflows.

Translate business requirements and solution designs into clear technical tasks, configurations, code changes, test cases, and release plans.

Develop platform customizations, scripts, APIs, integrations, and automation using established patterns and sound engineering practices.

Design and implement changes that are readable, testable, secure, maintainable, and resilient to expected edge cases and errors.

Build and execute unit, integration, regression, and user acceptance testing for system changes; investigate failures and drive issues to resolution.

Deploy changes using established version-control, release-management, change-management, and production-readiness practices.

Debug issues across configurations, code, integrations, data, and dependent systems; use a systematic approach to isolate root causes and implement durable fixes.

Trace data flows and dependencies across Metronome and connected systems, identifying downstream impacts before changes are released.

Maintain clear technical documentation, deployment notes, test evidence, troubleshooting guidance, and operational runbooks.

Participate in design reviews, code reviews, backlog refinement, planning, and other delivery ceremonies; provide constructive input and ask effective questions.

Communicate progress, risks, blockers, and tradeoffs clearly, escalating decisions that require broader architectural or business judgment.

Partner with business stakeholders and technical teams to clarify requirements, validate outcomes, and deliver solutions that improve operational efficiency.

Contribute to shared engineering practices, knowledge sharing, and continuous improvement across the Business Systems team.

Bachelor's Degree

Master's Degree

Years of Experience:5 - 10