Business Systems Analyst / Scrum Master

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Systems Analyst / Scrum Master based in the United States.

This fully remote role combines business analysis, Agile leadership, and hands-on delivery coordination within a cross-functional technology environment. You will translate complex business needs into clear, actionable requirements while ensuring teams have the priorities, context, and support needed to deliver effectively. The position offers the opportunity to influence end-to-end technology initiatives, from discovery and backlog refinement through releases, deployments, and operational support. You will work closely with engineering, architecture, security, operations, and senior stakeholders to improve delivery quality and predictability. A strong systems-thinking mindset and practical understanding of AI/ML will help you identify opportunities to simplify processes and improve delivery outcomes. The role is well suited to an experienced Agile professional who thrives in ambiguity, communicates clearly, and takes ownership of execution. The position is 100% remote, requires less than 10% travel, and includes a U.S. residency requirement tied to the security process.

Accountabilities: Lead stakeholder discovery sessions to define objectives, scope, success measures, business needs, and functional requirements.

Translate complex requirements into clear epics, features, and user stories with actionable acceptance criteria, workflow and process mapping, edge cases, and non-functional requirements.

Own backlog health and readiness by prioritizing work with stakeholders, managing scope, facilitating refinement, and ensuring development and testing teams have sufficient ready-to-execute work.

Serve as Scrum Master by facilitating Agile ceremonies, removing blockers, resolving conflicts, improving team throughput and predictability, and coaching teams on Agile best practices.

Coordinate day-to-day delivery execution by maintaining clear priorities, sequencing work effectively, identifying dependencies, and addressing impediments before they affect delivery.

Represent the delivery team in cross-functional planning, communicating dependencies, risks, sequencing decisions, environment readiness, release considerations, and tradeoffs.

Support rough-order-of-magnitude estimates by coordinating technical inputs and documenting assumptions, constraints, risks, dependencies, and key considerations.

Partner with engineering, architecture, security, and operations teams to ensure solutions are technically feasible, supportable, and aligned with SDLC and DevSecOps practices.

Coordinate release and deployment activities, including readiness reviews, cutover planning, validation, communications, and post-release follow-up.

Support critical incident response by coordinating information flow, tracking actions, documenting impacts and timelines, and ensuring corrective actions are prioritized and completed.

Apply an end-to-end, big-picture perspective to identify opportunities to simplify processes, reduce delivery risk, improve quality, and strengthen operational readiness.

Identify practical opportunities to apply AI, ML, and automation to analysis, planning, reporting, project management, and delivery workflows.

Maintain clear communication with senior stakeholders and cross-functional teams, ensuring decisions, priorities, risks, and next steps remain visible and actionable.

Requirements

Bachelor’s degree in a relevant field from an accredited college or university; candidates without a relevant four-year degree may qualify with an additional four years of relevant professional experience.

5+ years of experience as a Business Systems Analyst, Technical Product Owner/Analyst, Scrum Master, or in a comparable hybrid technology-delivery role.

Strong ability to translate complex business and technical needs into high-quality Agile artifacts, including epics, features, user stories, acceptance criteria, process maps, edge cases, and non-functional requirements.

Demonstrated Scrum Master expertise, including Agile facilitation, conflict resolution, team coaching, dependency management, and continuous improvement.

Strong systems-thinking and end-to-end perspective, with the ability to evaluate upstream and downstream impacts, data flows, integrations, and operational support considerations.

Technical fluency with modern software delivery concepts, including SDLC, DevSecOps, CI/CD, environments, APIs and integrations, logging, and monitoring; development experience is not required, but the ability to communicate effectively with engineers is essential.

Practical understanding of AI/ML concepts, use cases, limitations, risks, and governance considerations, with the ability to identify opportunities to improve technology delivery and project management.

Experience with Agile lifecycle and work-management platforms such as VersionOne, Jira, Azure DevOps, or comparable tools.

Experience with ticketing and IT service-management platforms such as ServiceNow or equivalent.

Strong written and verbal communication skills, including the ability to present clearly to senior stakeholders and facilitate cross-functional discussions that drive decisions and alignment.

Strong analytical, organizational, prioritization, and problem-solving skills, with the ability to operate effectively in ambiguous and rapidly changing environments.

Proficiency with productivity tools such as Word, Excel, PowerPoint, or equivalent platforms.

Scrum certification such as CSM or PSM and/or scaled Agile experience such as SAFe is preferred.

Experience supporting production releases and incident response in high-availability environments is advantageous.

Experience incorporating security, privacy, and performance requirements into technology delivery artifacts is preferred.

Ability to obtain and maintain a Public Trust designation and complete required onsite fingerprinting as part of the security process.

Must satisfy applicable U.S. residency requirements associated with the Public Trust process. Selected candidates must generally have maintained the required level of U.S. residency during the applicable lookback period, subject to the specific rules and exceptions of the security process.

U.S. citizenship is not required.

Benefits

Annual salary range of approximately $72,877–$98,599 USD , with final compensation determined by experience, geographic location, and applicable contractual requirements.

100% remote work arrangement within the United States.

Full-time schedule of approximately 40 hours per week.

Less than 10% travel required.

Medical plan options, including plans with Health Savings Accounts.

Dental and vision insurance options.

401(k) plan with company matching and pre-tax and post-tax contribution options.

Paid vacation, sick, personal, and holiday time.

Paid parental, military, bereavement, and jury-duty leave.

Typically 15 days of paid leave per calendar year for new employees, prorated based on hire date.

10 paid holidays annually, prorated where applicable.

Paid Family Leave of up to 160 hours during a rolling 12-month period for eligible employees.

Short- and long-term disability benefits.

Life insurance and accidental death and dismemberment coverage.

Personal accident, critical illness, and business travel and accident insurance offerings.

Flexible work-week options where applicable to support work-life balance.

Career growth resources, learning opportunities, and internal mobility support.

Opportunities to work with modern technologies and mission-focused initiatives across areas such as AI, cloud, cybersecurity, and software development.

Collaborative environment focused on innovation, professional development, and meaningful technology outcomes.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1