Business Systems Analyst-FTS

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique.

From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients success.

About The Department

The FTS Program Management Office (PMO) supports business teams by improving system reliability, resolving issues quickly, and ensuring business logic across FTS platforms remains accurate. The team collaborates with system administrators, project managers, and business users to deliver enhancements and maintain efficient workflows. It operates in a knowledge‑sharing, collaborative environment that encourages continuous learning. Joining the PMO offers opportunities to deepen your systems expertise and contribute to initiatives tied to key business priorities.

How You Will Add Value

Business Unit Consultation

• You will review and clarify business and system requirements.
• You will train users to reduce recurring issues.
• You will assess workflows and recommend improvements.
  
  

System Enhancement & Implementation

• You will participate in project and solution review meetings.
• You will coordinate with users and technical teams to implement changes.
• You will prepare test plans and support execution.
• You will manage user acceptance testing.
• You will resolve post‑implementation issues.
• You will create functional and reporting specifications.
• You will prepare data and confirm readiness for production releases.
  
  

Business & System Support

• You will respond to system support queries and escalate when needed.
• You will maintain and enhance system reports.
• You will support root‑cause analysis for system issues.
• You will identify bugs, recommend enhancements, and define workarounds.
• You will assist with monthly release testing and documentation.
  
  

Workflow Analysis & Additional Duties

• You will document processes and recommend improvements.
• You will collaborate with internal teams and external partners.
• You will pursue continuous learning and maintain PMO documentation.
  
  

What Will Help You Be Successful

Experience & Education

• Strong working knowledge of the SimCorp Dimension Recon module, with expertise in extraction setup. Familiarity with other FTS core systems, system workflows, and system data is required. Strong working knowledge in business analysis for projects, including working with financial and/or securities systems and related reporting tools.
• Background in business analysis or system support.
• Bachelor's degree, Associate degree, or relevant experience.
  
  

Technical Skills

• Ability to write documentation and deliver training.
• Strong analytical and data‑handling skills.
• Proficiency with Microsoft Office applications.
  
  

Soft Skills

• Strong communication and collaboration skills.
• Ability to analyze problems and propose solutions.
  
  

Work Shift Timings - 2:00 PM to 11:00 PM IST

At Franklin Templeton, we believe your benefits should support your life, your goals, and your future. That's why we offer a comprehensive Total Rewards package designed to help you thrive both personally and professionally.

Highlights Of Our Benefits Include

• Professional development growth opportunities through in-house classes and over 150 Web-based training courses
• An educational assistance program to financially help employees seeking continuing education
• Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee's dependents (spouses, children and dependent parents)
• Life insurance for protection of employees families
• Personal accident insurance for protection of employees and their families
• Personal loan assistance
• Employee Stock Investment Plan (ESIP)
• 12 weeks Paternity leave
• Onsite fitness center, recreation center, and cafeteria
• Transport facility
• Child day care facility for women employees
• Cricket grounds and gymnasium
• Library
• Health Center with doctor availability
• HDFC ATM on the campus
  
  

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.